Connect any legacy ACD to the CXone platform for a seamless transition to a better customer experience.
Transition to the cloud without compromising the integrity of your data and the security of your operations.
Adhere to the highest industry standards, during and after migration to CXone.
Save on the costs of a tech refresh across the complex network of business applications you rely on.
CXone your way
Frictionless and responsive end-to-end journeys that streamline service and exceed customer expectations.
CXone’s native AI is never satisfied, it learns from every interaction and continually raises the bar on customer experience.
CXone is designed to naturally navigate the changing needs of next-gen consumers – and employees.
CXone is the only complete next-gen CX cloud platform with smart AI that can lead you into the future.
Frost & Sullivan and NICE gather thought leaders at some of the largest CX operations in Europe and North America to discuss migration opportunities for large contact centers.
Your guide to the cloud
Our “travel guide” takes you through the complexities of migration and the benefits of NICE CXone, including customization with our multipath approach.
Unpacking the Challenges of Migrating Large Contact Centers to the Cloud
A paper by Frost & Sullivan
CXone MULTI-ACD
A game-changing solution for transitioning to CCaaS.