Interaction Recording and Management.
Cloud Recording ensures security with encryption of data and application interfaces.
Recording adheres to the strictest industry regulations and the highest market standards, including CCPA and GDPR.
With a track record of successful complex implementations, Recording is the most reliable choice for your contact center.
Capture all your omnichannel interactions to meet your contact center’s regulatory needs and drive better performance.
A paper by Frost & Sullivan.
Manage all your data across channels in one comprehensive solution.
A single platform to define and implement compliance and quality practices across all channels.
Your guide to the cloud
Our “travel guide” takes you through the complexities of migration and the benefits of NICE CXone, including customization with our multipath approach.
Unpacking the Challenges of Migrating Large Contact Centers to the Cloud
A paper by Frost & Sullivan
The multipath journey to CXone
WEM recording is proud to present a simple new solution that will enable your organization to connect to CXone.