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Looking to migrate from Avaya? See how switching to CXone can help.

Unified Communications (UC) Integrations

Unite your sales, service and back office.

Connect CXone with leading UC tools to create a single, seamless experience for reaching anyone inside or outside your contact center.
A better way to collaborate
Expertise delivered instantly
You’ve got valuable experts across your entire business. Connect your agents directly to them.
Integration done right
Prebuilt APIs create a single view for all agent interactions, up and running in no time.
Your company, in sync
Always know who’s available for a chat or call and keep your corporate directories up to date across all applications with syncing tools.
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See what CXone call center software can do for you.
Discover how you can change the way your entire company communicates just by making the move to CXone.
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Open new lines of communication.

CXone UCaaS integration enables seamless collaboration between your contact center agents and experts anywhere in your organization. Prebuilt adapters make UC easy to get up and running from within CXone so you can stop developing and start delivering.

Connect your agent workforce in minutes with leading apps from Microsoft, RingCentral, Zoom, LogMeIn, Atos and more.

Better experiences start with better integrations.
Discover how the right suite of tools can deliver better customer experiences across any channel while improving everything from agent performance to data analysis.
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“Contact center applications that have advanced engagement features offered natively on mobile devices, and with messaging and collaboration at the core of the design, are empowering agents to break free from working in isolated rows.”
Gartner
The Future of the Contact Center
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Explore the NICE CXone DEVone Ecosystem

Our network of technology partners helps extend the power of the NICE CXone portfolio by providing a simple path to trusted, fully-integrated applications and technology.

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Give your contact center a voice

Access a network of voice services to connect your contact center to customers in 130+ countries.

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A developer-ready platform

Find out the true meaning of an open cloud foundation – a platform that allows API integrations that enable a truly unique customer and agent experience.

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