Create a worry-free future for your contact center.
The business landscape is dynamic. You can’t predict the future, but there are solutions that can help you anticipate the possibilities and act on them quickly. The truth is: from being slow to innovate, pricey contracts & upgrades, and limitations with 3rd party add-ons, your current solutions are holding you back.
So, when you compare NICE CXone v. Avaya, it’s easy to see why NICE CXone’s ability to turn CX vision into reality can take your contact center where you want it to be.
Prepare for the future. Start innovating now.
CXone builds digital-first solutions with a vision towards an innovative future with enhancements immediately made available to everyone. See why NICE CXone takes the lead over Avaya.
Financial Stability with an eye on innovation
Avaya is now owned by a private-equity firm. They’re focused on cutting costs and not innovating for their customers. NICE has a proven history of financial security with over $1.5 billion in the bank. We’re putting our resources towards innovation now and the future.
Digital-First, Omnichannel solutions
Out of the box, over 30 digital channels are available for your customers to stay connected and get support from your contact center. See why when you compare NICE CXone v. Avaya we come out on top.
One provider for all your solutions
NICE CXone provides top AI applications that were developed together – and work together. Workforce Management, Quality Management, Analytics, Automation/AI, ACD/IVR, and much more.
All on the cloud. All the time.
With CXone solutions, there’s no hardware to maintain or service contracts.
Welcome to the NICE Eco-System
Get access to over 100 development partners with 400+ open APIs to maximize and customize your insights and innovations.
The Perception and Reality
When you think of moving to the cloud, what are your concerns and what’s the reality?
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“CXone helps align the quality of service that our ambassadors provide with our guests’ expectations,”
Brad Matzinger
Call Center Director
Seaworld Parks and Entertainment
