FedRAMP Authorized Contact Center Software for Government - Optimize Your CX

Secure citizen data and agency mission

NICE helps government agencies meet federal security requirements while delivering exceptional citizen and agent experiences.
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Native Cloud, FedRAMP Authorized
Redefine the citizen experience
Unlock the CX potential in your contact centers with confidence in your data security.
Security, delivered
NICE meets 300+ required security controls and performs rigorous audits so that you can safely deploy in our native cloud.
Limitless possibilities
Tap into industry leading CX capabilities from the industry’s first and most robust FedRAMP authorized cloud contact center platform.
Scalable, Reliable, Secure
We grow with you, guarantee 99.99% uptime with no maintenance windows, and continuously maintain our compliance standards.
Citizen CX Mandate
Citizens in need depend on public agencies as sole-source service providers. See how NICE can help fulfill the new citizen CX mandate.
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Citizen CX Mandate
Citizens in need depend on public agencies as sole-source service providers. See how NICE can help fulfill the new citizen CX mandate.
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Humanizing Human Services
Read how this State Human Services agency improved CX and gave every citizen a voice with FedRAMP secure Feedback Management.
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Related Resources
White Papers

Transforming one-on-one experiences

The digital age has made the customer experience the new battleground for industries everywhere.

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Datasheets

NICE CXone security and compliance

Effective security controls should be inherent in your data systems. NICE CXone meets your needs.

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Case Studies

City Furniture turns data into performance

Read how City Furniture significantly improved productivity, efficiency and service quality with NICE CXone.

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Resource Library
Contact us

If you would like to know more about our platform or just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.