Todd Gould joined the NUG board in 2015. He currently serves as the NUG’s Chief Community Officer, having assumed this post in January 2020 following positions supporting recording, analytics and voice of the customer solutions.
Unnati Patel joined the NUG board in 2013 and held positions as the NPM and Workforce Management Reporting chairs. She has served as the Director of Business Applications since 2015.
Tracey Koehler joined the NUG board in 2014 as the Director of Business Applications. She has served as the Chief Administrative Officer and currently contributes as the Voice of the Customer Product Chair, a position she has held since August 2018.