The big buzz word of 2017 was "omnichannel." But how does this really look under the hood, and what will it look like in 2018? NICE Nexidia is forging ahead to make sure businesses' continued analytics needs are fulfilled, while also doing our best to assist you along the way. Let's take a look at how analytics programs are shaping out yesterday, today, and into tomorrow, so you can find yourself in the mix and plan for a successful 2018.
January 11, 2018