Author
Sophie Simeon
Customer Success Consultant
About Sophie
MBA-graduate from one of the top French business schools, Sophie started her professional career in the catering and leisure industry where she was responsible for on-site customer care and for increasing customers' loyalty. Joining NICE Fizzback, she has moved into a more strategic position and now makes good use of her attention to details and operational focus, assisting clients in implementing their VoC programme and getting actionable insights from customer surveys.