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Melissa Moore is founder of Moore Insights Group, a consultancy supporting companies’ efforts to increase employee engagement, productivity and leadership effectiveness. MIG leverages personality as a unique window into human behavior and understanding why people do what they do and their preferred communication channel for productive and effective interactions. Prior to her current venture, Melissa was Chief People Officer and Senior Personality Expert at Mattersight, the pioneer in Predictive Behavioral Routing, acquired by NICE in 2018.